Frequently Asked Questions
General
We cannot guarantee that new releases will be 9.8. Condition can vary from copy to copy for any given issue in a new release delivery from the distributor. We do our best to quality control each batch and return damaged books (anything under a very strict NM- (9.2)) for replacements, but sometimes an entire print run is slightly damaged, and there is sadly nothing a retailer can do about that.
We're a bit of an anomaly when it comes to grading because we now assign approximate grades on our back issues.
Our pricing is not a function of a technical grade, instead it's based upon a combination of eye appeal and recent sales data of similar-looking copies. The assigned grade serves only to give you a rough idea of the condition.
NOTE: Since we're old school, we rarely assign a grade above NM- (9.2) to raw back issues.
Certain books quickly increase in value after they are released. We will leave all new releases at cover price until the Saturday following a book's release date, at which point we'll mark up any books that have exploded in value.
We're not going to mark up a book by $1-2. We're talking about books that see prices on the secondary market exceed twice cover kind of thing.
We strongly believe that this is a fair compromise for us and for our customers.
Does Superman fly? That means yes, we sure do! Learn more about what we're interested in buying.
Discounts
We believe in rewarding customer loyalty, so the more you buy through us, the greater your discount on new releases.
- 0-5 SUBSCRIPTIONS: 10%
- 6-10 SUBSCRIPTIONS: 15%
- 11+ SUBSCRIPTIONS: 20%
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Shipping
Your books are packaged as safely as possible using various types of products from envelopes with rigid cardboard support to large boxes with ample packing materials, e.g., bubble wrap, paper, etc.
Most shipments will be delivered via Canada Post using Expedited Parcel. Customers may opt for faster, more expensive options.
Shipments exceeding Canada Post's maximum Liability Coverage (Canada: CAN$5000, United States and elsewhere: CAN$1000) will be shipped via courier. Please contact us for details if you require the shipment of an order exceeding the above amounts.
Yes we do. Please contact us for details.
It's not free, but we offer discounted rates.
Incentive Variants
Pre-ordering a ratio variant does not guarantee that you will obtain a copy.
First, we must order enough copies of the regular covers to qualify for a ratio cover. Next, we will allocate them in a first-come-first-served basis, i.e, in order of those who pre-ordered them. Any unallocated copies will then be added to the weekly New Releases section for anyone to purchase.
Please contact us for details and to inquire about which ones we will likely obtain.
NOTE: Customers are limited to one copy of each incentive to give other customers an opportunity to obtain a copy.
Prices for ratio and any other incentive variants will be determined each week on new comic book day.
As a rule of thumb most will respect the following pricing:
- 1:5: Cover price + $2
- 1:10: $10.00
- 1:15: $15.00
- 1:20: $20.00
- 1:25: $25.00
- 1:50: $50.00
- 1:75: $75.00
- 1:100: $100.00
- And so forth
Some will be lower and some will be more.
All clients with at least one subscription to an ongoing monthly title are entitled to a 10% discount on ratio variants, as long as it was requested before its release date.
We cannot extend your full discount (if greater than 10%) to ratio variants due to the cost of qualifying for them.
We do not currently intend to sell any store exclusives as pre-orders. We do however occasionally have exclusives from other stores in stock as back issues.
Did We Forget Something?
Need an answer to a question we've overlooked? Don't hesitate to reach out!
- Email: info@keyissuescomics.ca
- Phone: 514-601-7297, 7 days/week, 09:00-19:00 EST.